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Refund and Returns Policy

At Loucid Skinz, we strive to ensure your satisfaction with every purchase. If you have any concerns or issues with your graphic skins and decals for gaming devices, please review our refund policy below:

30-Day Return Policy:

  • You have up to 30 days from the date of purchase to return any item for a full refund.
  • To be eligible for a return within this period, the item must be in its original condition, unused, and in its original packaging.

Refund Process:

  1. Contact Us: To initiate a return, please contact our customer support team at support@loucidskinz.com. Provide your order number and a brief description of the reason for your return.

  2. Return Authorization: You will receive an email with instructions on how to complete your return, including a return authorization number (RA#). Please do not return any items without an RA#.

  3. Package and Ship: Carefully package the item you wish to return, ensuring it’s in its original condition and packaging. Include the RA# on the return package.

  4. Shipping Costs: Please note that the customer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.

  5. Inspection and Refund: Once we receive the returned item, it will be inspected. If the return is approved, we will process your refund to the original payment method. Please allow some time for the refund to be reflected in your account, depending on your payment provider’s policies.

Additional Support: If you encounter any issues or have questions beyond the 30-day return period, please don’t hesitate to contact us at support@loucidskinz.com. We are here to assist you with any concerns or inquiries.

We are committed to providing quality products and excellent customer service. Your satisfaction is our priority, and we appreciate your business.

Last Updated: 10/25/2023

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